Shipping Info

Order Processing Time:

  • Orders are processed daily with a cut-off time of 11:00 AM (local time).
  • Orders placed before 11:00 AM will be processed and sent to production the same day.
  • Orders placed after 11:00 AM will be processed the following business day.

Shipping Times & Estimates:

  • Our products are made to order and usually delivered within 2-7 business days after processing. (most products)
  • Estimated shipping times vary depending on the destination:
    • United States: 2-7 business days
    • AK, HI, PR: 7-15 business days
    • International: 10-30 business days (some items may arrive sooner or later)

Shipping Rates:

  • Shipping rates are calculated at checkout based on the destination and selected shipping method.
  • We offer standard shipping on most items (expedited options may be available on select items)
  • Expedited shipping only expedites the transit time, but still requires the same time to make the product. (standard shipping is the preferred method)

Tracking & Delivery:

  • Once your order is shipped, you will receive a tracking number via email or SMS.
  • Please allow 24-48 hours for tracking updates.
  • We are not responsible for delays caused by the carrier or customs clearance.

International Shipping:

  • International customers may be responsible for customs duties, taxes, and import fees as required by their country.
  • We recommend checking with your local customs office for potential charges.

Lost or Delayed Packages:

  • If your package is delayed beyond the estimated delivery time, please allow a few extra days as carriers sometimes experience delays.
  • If your package is lost in transit, please contact us so we can assist you.

Returns & Exchanges:

  • Returns and exchanges accepted within 30 days of delivery. See returns and exchanges for more info.
  • If you receive a damaged or incorrect item, please contact us within 7 days of delivery with a photo of the issue, and we will work to resolve it.

Ship To Countries:

  • Argentina, Australia, Bahamas, Bahrain, Brazil, Canada, Chile, China, Colombia, Hong Kong, India, Indonesia, Iraq, Japan, Macau, Malaysia, Mexico, New Zealand, Oman, Panama, Peru, Philippines, Qatar, Saudi Arabia, Singapore, South Africa, South Korea, Taiwan, Thailand, UAE, USA, Vietnam